Testimonials

There is no better testimony to PharmaMetrics' expertise than the words of our valued clients themselves. The following excerpts reflect the relationship and results we strive to establish with each and every client.

Before we found PharmaMetrics, we were manually handling all of our contract analysis. After looking at the functionality of PharmaMetrics' software it became clear that it was developed by a team that actually worked in the pharma industry with deep knowledge of the needs of the managed care markets. The PharmaMetrics software allows us to take a consistent look at our business and develop metrics that allow us to compare customers both within a different class of trade as well as the profitability within the same class of trade. With this solution, we can now literally see how well a customer is performing; based on performance not on a promise. We can readily evaluate how well a customer is helping us and then make the decision to pay your best customers the best rate. In addition, the fact that you can also get business consulting services along with the software implementation is definitely a value add to the software. Throughout the implementation process, PharmaMetrics provided us with tips and tricks on how to do things better. We now have a systemic way to do our analysis and the Rational Pricing module in RebateDSS® will save us significant dollars in rebates.

What sets PharmaMetrics apart is the depth and breadth of their true business knowledge. They are not like some consulting firms who read up on a subject and then act like experts. PharmaMetrics has the industry knowledge and a clear understanding of the cause and effect relationships with managed markets and have developed a holistic approach to address the managed care business needs, both in processes and in software solutions.

PharmaMetrics offers you an independent evaluation of your current business procedures and provides the appropriate gap analysis to establish best practices. Their approach provides solutions to each level of management and each discipline within the managed care arena; from process enhancements to supporting software with a suite of executive summary information, to pricing comparisons, proposal projections, and portfolio strategies and down to the most detailed requirements for maintaining a contract and effectively adjudicating rebate claims.

PharmaMetrics solutions can either be a complete business solution or independent modules that supplement your current business infrastructure.

Prior to using the RebateDSS® and RebateEIS® systems, our processes were too administratively burdened and there was a greater potential for error. With the PharmaMetrics solution the process is substantially more automated from our live systems. From a Sarbanes Oxley perspective, this system is repeatable and auditable and frankly our lawyers love it. The robust reports generated enable more accurate forecasting and financial analysis. It is clear that these software solutions were developed by an organization that understands the managed care market and the specific business requirements that need to be addressed. They've never given me any doubt about their integrity and the quality of their work. In these times that is so important.

With PharmaMetrics we have our data all in one place and we can run different reports based on who needs what type of information. The implementation was easy and I didn't need any training whatsoever. If you know how to do your job - the system follows your process. You don't have to change your process to meet the systems needs. Prior to using the PharmaMetrics system we had to pull up each customer separately and review the data to see if we were paying the customers on time. Now the customer automatically gets paid, or not paid, based on that the terms of the contract. PharmaMetrics has helped us to become much more efficient in responding to our customers.

What differentiates PharmaMetrics is that they have deep knowledge and understanding of the managed care market. In fact, they help to demystify managed care as a whole. As with every business, the bottom line profitability is extremely important; we need to maximize every penny. PharmaMetrics has helped us to produce real inbound definitions. They have very deep expertise in how all the different manage care business models work so they can help you prioritize and target where you should be spending your time and money. With the robust information you produce with just a few clicks of a mouse, you can easily explain why you are making the recommendation that a certain percent of your product needs to flow through a specific managed care organization. You can also show the influence those managed care organizations have. It makes the discussions easy because the numbers are there to support your recommendations. PharmaMetrics is a valued and trusted strategic partner.